SupportSummary

idstringrequired

Identifiant numérique de la demande.

Example: 42

numberstringrequired

Example: 31004

subjectstringrequired

Possible values: <= 200 characters

categorystringrequired

Possible values: [technical, incident, billing, account]

resourcestring

Ressource concernée (facultatif).

tenantstringrequired

statusstringrequired

Possible values: [new, in_progress, waiting_on_you, resolved, closed]

lastActivityAtstring<date-time>required

unreadbooleanrequired

Un message de l'équipe est postérieur à votre dernière lecture.

SupportSummary

{
  "id": "42",
  "number": "31004",
  "subject": "string",
  "category": "technical",
  "resource": "string",
  "tenant": "string",
  "status": "new",
  "lastActivityAt": "2024-07-29T15:51:28.071Z",
  "unread": true
}